Shipping and Returns
Refunds are available to customers within 30 days of product delivery. In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.
If the listed conditions are not met, CALI BRAIDS reserves the right to refuse a refund.
To initiate a return, please contact customer service by e-mail at firstname.lastname@example.org. Customers are responsible to pay for their own return shipping.
Returns should be sent to:
1728 E Main St
Stockton, CA 95205
Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at